Every academic department and university now needs strategies and policies for the use of social media. This book provides a clear guide to the issues as well as practical guidelines for determining appropriate actions and policies, based on the authors' own experience and their deep understanding of university culture. This is a 'must read' for every academic.

Tony Bates, Distinguished Visiting Professor, Ryerson University, Toronto ON

“Social media has become part of the fabric of most people's lives in the United States. It's as ubiquitous and common as is television, music, and use of the telephone. In Understanding and Using Social Media on College Campuses, Dr. Waite and Dr. Wheeler discuss the need for including social media as a major component of institutional and departmental communication and for instructional practices in higher education learning environments. They then describe a framework and model for examining and improving on social media use as a means for communication and as an educational tool that has value for policy makers, administrators, and faculty in higher education institutions. Especially impressive is their discussion of developing a Social Media Ethos, where social media initiatives are encouraged, supported, and rewarded. For any higher education personnel who has an interest in social media use within their institutions, this practical guide is a must read.”

Jackie Gerstein, Online Faculty for Boise State, American InterContinental, and Western Governors' Universities