The Public Sector and Digital Transformation in Southern Africa
Governance and Equality
The Public Sector and Digital Transformation in Southern Africa
Governance and Equality
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Description
How can digital transformation improve the Southern African public sector?
In this volume, scholars from across Africa analyze how new technologies are enabling public institutions to engage in clean governance and deliver services in a more transparent, convenient, and sustainable way. They examine digital initiatives such as electronic government platforms, cybersecurity and regulatory frameworks of digital initiatives, and the impact of these initiatives on inclusivity, government performance, citizen engagement, and the economy.
In Southern African countries, limited internet connectivity, underdeveloped information communication technology infrastructure, and high cybersecurity risk challenges remain, but this volume speaks to these challenges and encourages governments in Southern African countries to prioritize investing in addressing these challenges to ensure seamless interaction between the government and citizens, as a critical element of sustainable development.
Table of Contents
List of Tables
Notes on Editors and Contributors
Preface
Leon Poshai (Midlands State University, Zimbabwe) and Elvin Shava (University of Johannesburg, South Africa)
1. The Digital Transformation Landscape in South Africa
Leon Poshai (Midlands State University, Zimbabwe) and Elvin Shava (University of Johannesburg, South Africa)
2. E-Readiness in State Institutions in the Southern African Region
Reward Utete (University of Johannesburg, South Africa) and Stephen Taduvana (Zimbabwe Ezekiel Guti University, Zimbabwe)
3. Digital Transformation and Public Sector Performance Reforms in South Africa
Thokozani Ian Nzimakwe (University of KwaZulu-Natal, South Africa) and Andile Clifford Biyela (KwaZulu-Natal Provincial Legislature, South Africa)
4. Inclusivity and Afrocentric Digital Transformation for Public Sector Performance Improvement in Southern Africa
Zacharia Grand (Independent Researcher)
5. Digitalization as a Catalyst for Transforming Lesotho's Public Health System in the Fourth Industrial Revolution
Sharon R.T. Chilunjika (University of Johannesburg, South Africa), Alouis Chilunjika (National University of Lesotho, Lesotho), and Mamello Rakolobe (National University of Lesotho, Lesotho)
6. Smart Cities and Smart Governance Models in Southern Africa
Tawanda Nyikadzino (Africa University, Zimbabwe) and Shikha Vyas-Doorgapersad
7. Integration of Artificial Intelligence to Enhance Digital Governance of Southern African Development Community (SADC) Countries
Gilbert Tinashe Zvaita (University of KwaZulu-Natal, South Africa), Elvin Shava (University of Johannesburg, South Africa), Phocenah Nyatanga (University of KwaZulu-Natal, South Africa), and Leon Poshai (Midlands State University, Zimbabwe)
8. Managing Ethical Dilemmas Associated with Embracing Emerging Digital Technologies in the Public Sector in Eswatini
Edwin Yingi (University of South Africa, South Africa)
9. The Role of Digital Transformation in Strengthening Citizen Engagement in Southern Africa
Happy Mickson Kayuni (University of Malawi, Malawi) and Maureen Linda Kapanga (University of Malawi, Malawi)
10. Digital Transformation for Promoting Public Sector Entrepreneurship and Investment in Zimbabwe
Hilda Jaka Mabiza (University of Johannesburg, South Africa)
11. Digital Transformation and the Political Will in Embracing Modern Technologies
Elvin Shava, David Mandiyanika (University of Botswana, Botswana), Matshela Khathutshelo (Tshwane University of Technology, South Africa), and Aluncedo Zikhali (University of KwaZulu-Natal, South Africa)
12. Contextual Drawbacks to Implementing Digital Systems in the Southern African Public Sector
Raymond Mapuranga (Midlands State University, Zimbabwe) and Norest Tendai Samanga (Midlands State University, Zimbabwe)
13. Future of Digital Transformation in Advancing Public Sector Performance in the Southern African Region
Sibongile Ruth Nhari (Independent Scholar) and Elvin Shava (University of Johannesburg, South Africa)
Product details
| Published | Jan 07 2027 |
|---|---|
| Format | Hardback |
| Edition | 1st |
| Pages | 288 |
| ISBN | 9798216276746 |
| Imprint | Bloomsbury Academic |
| Illustrations | 2 bw illus & 10 tables |
| Dimensions | 229 x 152 mm |
| Publisher | Bloomsbury Publishing |
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